Best-in-class tools to manage workplace compliance and employee relations issues. Unparalleled HR expertise whenever you need it.
The HR Support Center provides access to exclusive, industry-leading HR tools and resources. From employee handbooks, job descriptions and other commonly used HR documents, to up-to-the-minute law alerts, easy-to-understand state and federal law libraries, and unique training videos, the HR Support Center will help you effectively manage your HR compliance and employee relations needs.
HR Support Center Tools & Resources
Our cloud-based solution is available 24/7, and the exclusive content is created in-house by our team of certified HR Pros. Features include:
- Employee handbooks through our easy-to-use Handbook Wizard
- Wide range of job descriptions
- Quick Guides and checklists on common HR topics, including Health Care Reform, Hiring, Termination, and more
- Extensive, easy-to-understand federal and state law libraries
- Exclusive Training On-Demand videos
- Custom-built HR podcasts
- 3-minute HR Audit to help quickly identify HR compliance gaps
- Weekly HR Snapshot emails featuring a Q&A on trending HR topics
- Timely HR Articles
HR On-Demand includes all of the features of the HR Support Center, as well as the following additional features:
Unlimited Ask the Pro Consulting
When we say “unlimited,” we mean it. With HR On-Demand, you can ask our team of certified HR Pros as many questions as you want, either online or over the phone. It’s a level of expertise you can’t find anywhere else.
Up-to-the-Minute Ticket Tracker
You’ll always know the status of the questions you submit to our HR Pros, by using the Ticket Tracker. It displays detailed ticket information, including which HR Pro has been assigned to it, when an answer will be ready, and a summary of the question.
Custom Job Descriptions and HR Documents
With HR On-Demand, you can turn to us for all of your HR document needs. We’ll work with you to develop HR documents tailored to your organization. From job descriptions to forms to letters, we’ve got you covered.
Free Quarterly Harassment Prevention Training
Designed specifically for supervisors, you can sign up for this interactive webinar focusing on an employer’s legal obligations and best practices for preventing sexual harassment. It also addresses unlawful harassment in the protected categories of race and disability.
HR Concierge Live Chat Assistance
Our live chat feature – HR Concierge – helps you easily identify and locate the HR issues and tools you need, when you need them most. With HR Concierge, a member of our HR team is just a chat away.
With HR Complete, you will get a dedicated HR Pro!
Great HR has the power to transform an organization. But it can be challenging to go it alone. In addition to the tools in the HR Support Center and HR On-Demand, with HR Complete you will be partnered with a dedicated HR Pro to help with everything from compliance to HR strategy.
How It Works
After we pair you with the dedicated HR Pro that best fits your needs, they will start building your HR action plan. The action plan incorporates four phases:
Phase 1: HR Audit & Action Plan
HR Complete begins with an interview and a thorough HR assessment of your business to identify any compliance or strategic gaps. Your HR Pro will then use the results to build a custom HR Action Plan to achieve compliance and incorporate best practices.
Phase 2: Compliance
Once your Action Plan is in place, your HR Pro will work with you to execute it. The first priority is compliance — minimizing the risk of fines or lawsuits. After each meeting, your HR Pro will develop documents, policies, and programs for you and your organization.
Phase 3: Strategic Plan
For businesses today, compliance is only half the HR story. In this phase, we shift focus from protection to value creation. Your HR Pro will develop strategic tools to foster an efficient workplace, attract and retain great employees, and build a company culture that reflects your business goals.
Phase 4: Ongoing Collaboration
After the building blocks are in place, your HR Pro will work with you to continually develop, update, and refine your HR processes, incorporating the latest best practices and regulatory changes.